I am a strategic designer who cares about crafting intentional experiences and being someone people genuinely enjoy working with.
Currently, I’m designing customer-facing experiences on the Branded Card team at JPMorgan Chase.
Previously, I led user-centered design activities for Chubb Benefits’ consumer claims portal and designed multiple agent-facing experiences at Chubb, using Claude Code to accelerate prototyping and testing. Earlier, I contributed to major web, product, and design system initiatives at Conductor on highly collaborative cross-functional teams, and led freelance UX research and design projects for clients such as The Cooper Hewitt Smithsonian Design Museum, The Information Lab, and School of Visual Arts Library.
Additionally, I hold a MS in Information Experience Design from Pratt Institute and a BS in Computer Science from The University of British Columbia.
Outside of design you can find me at the yoga studio, seeing the latest campy horror movie, and eating through the pastry cases of Brooklyn cafés.
I also read on occasion, and have four books that I consider to have changed my life.
Books
- Written by the founders of Stanford’s Life Design Lab, this book introduced me to design thinking. Applying design thinking principles to my life showed me how powerful and effective it can be, and is one of the reasons I became a designer.
- The newest addition to this list, this book is a hilarious, neurotic and deeply relatable storytelling of exceptional advice that came at the exact time I needed it. For those who recognize themself in the pages, reading this book feels like a long hug.
- This book transformed the way I view discomfort, teaching me to use it as a tool for growth. Ultimately, it played a pivotal role in shaping my resilience—now a defining part of who I am.
- This book resets my nervous system and is one I re-read every few years. Apparently it’s popular in the architect community, though I really couldn’t tell you why.